Study after study has shown that today’s work-life balance is not exactly balanced. Researchers are also noticing that this generation is more likely to suffer from depression and poor sleep because of the stress of our modern world—and when that happens, we can’t bring our A-game to work.
Having so many ways to stay in touch with colleagues and clients is a vital component for today’s enterprises, but the same tools that helped us increase our productivity are now taking a toll on the overall output of employees and executives.
So, how do we improve our productivity at work to make the most of our workday and avoid burn out?
A hosted Voice over Internet Protocol (VoIP) system can help you and your team stay connected, simplify your everyday communication tasks, and save your company money at the same time.
Here are some ways a hosted VoIP can help your team stay efficient and boost productivity:
Improve Customer Service
When telephone features such as hold, mute, call forwarding, and call-waiting were first integrated into businesses, it was a game-changer.
With a hosted VoIP system, those proven tools have been updated and refined. Calls can be programmed to be forwarded automatically. Automation can be applied to voicemail to send it directly to email for a quicker response. And a hosted VoIP platform is easy to integrate into the CRM (Customer Relationship Management) you are currently using, leading to optimized customer experience, and less hassle for your reps.
Mobile teams, office-bound employees, remote workers – this is what the modern workplace looks like. Working across different time zones and countries requires versatile and progressive communication tools.
Connecting all your team members through one simple platform is ideally set up through hosted a VoIP system. Imagine all your messaging apps and call features on one flexible network. Without the need to switch back and forth between multiple channels, your team members can stay focused on delivery and collaboration, leading to increased productivity and fewer distractions.
Maintain Connection on the Go
Nearly 80% of workers surveyed said that a company’s corporate culture was important to them. Your remote and mobile team members need to feel as connected to your team and culture as your in-house employees.
A hosted VoIP system keeps your remote and mobile teams in touch with their colleagues and customers seamlessly. With immediate access to their prospects, collaborators and clients remote and mobile workers strengthen bonds and waste less time, leading to happier and more productive employees.
Simplify Voicemail Access
Since its development in the late 1970s, voicemail technology has quickly grown to be essential to every business. In today’s instant-access world, checking and listening to voicemails has become a cumbersome and time-consuming task. For your team members juggling more than one title and various responsibilities, trying to manage multiple voicemailboxes is even more challenging.
To ensure the quickest response to important voicemails in the most efficient manner, hosted VoIP has innovated features such as voicemail-to-email. This tool can be set up to automatically send those pesky voicemails directly to your inbox as a soundbite. Voicemail management simplified.
VoIP is the Future
These are just a few of the ways hosted VoIP can help your team to increase productivity. Our DB Networks Hosted PBX can enhance your business in a multitude of ways. Call us today, and we would be happy to walk you through all the features of a hosted VoIP system.