What is SIP Trunking and PRI Service?

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Infinity SIP Trunk and PRI services are VoIP products that are completely compatible with your existing phone system. We designed these services to be delivered in a variety of connections to increase compatibility. Customers looking for new phone services and more flexibility than their current vendor is providing are right for this service. In addition to the highest quality available for voice traffic over the Internet these services bundle in our Business Continuity solution to ensure that your customers never miss a beat. With Business Continuity even during power failures, network outages, or other events our “Cloud” based backup solution can be used to direct callers to a variety of options including Automated Attendant, multiple call forward to cell phones, or a backup location to answer calls.

With Infinity VoIP services you receive the highest quality available for voice traffic over the Internet. We utilize state of the art routers that are specially designed to handle mission-critical voice applications. Our routers guarantee you the best available Quality of Service levels. They keep track of your network performance and make real-time adjustments to make sure every call is delivered with the best possible quality.

All of this is available with your current phone system. Our expert engineers will properly configure the services to be compatible with your system. No additional hardware is needed. To meet your system requirements we can provide connections consisting of:

  • SIP Trunk – Straight VoIP handoff to your PBX

  • PRI handoff to your PBX

  • T-1 handoff to your PBX

  • Loop start or POTS handoff to your PBX

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