Most businesses are surprised to learn how effective, economical, and easy-to-install a Voice over Internet Protocol (VoIP) phone system is—and that sophisticated VoIP systems aren’t just for Fortune 500 companies.

In fact, hosted VoIP provides more features and benefits than your current traditional phone system and can quickly be integrated for your whole team to use – even if there’s only two of you.

In this age of information, all businesses, no matter their size or industry, depend on their telecommunications 24/7. You need a leading-edge system that’s reliable and cost-effective. A hosted VoIP service gives you all the features you need – and more.

It’s not uncommon for us to hear, “I can’t believe I didn’t get this installed earlier!” from our clients. Like you, they thought that their business was too small for a hosted VoIP phone system. It’s a big decision to let go of your old traditional phone and have new, cutting-edge devices installed.

With a hosted VoIP system, you can broaden the connections within your team and improve customer service – all for less than what you are paying for your current phone system.

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Customer Service

Hosted VoIP is simple to incorporate with whatever CRM (Customer Relationship Management) software you are using. Many businesses rely heavily on a seamless CRM system integrated with hosted VoIP to make everything run smoother, with less time lost, adding even more cost-savings.

You and your team can easily sync contacts and other integral details that are vital to your customer service experience. Not to mention the automated Auto-Attendant system that you can quickly set up with a hosted VoIP service. With the Auto-Attendant, you can rest assured your customers are always attended to.


You wouldn’t believe how many restaurants are turning to VoIP to help their staff handle incoming calls, especially with delivery orders rising astronomically! Statistics show that since 2014 delivery has been growing 300% faster than dine-in traffic.

Having a progressive and dependable phone system in this new market is crucial. Not only can your VoIP system be set up with an Auto-Attendant and music-on-hold, additional features include an easy-to-use dashboard so anyone on your team can quickly check who is available to take calls, as well as mobile phone and remote access incorporation.

All these features, and more, make life easier for your entire staff to stay in constant communication, and not let any orders fall through the cracks.


With most construction teams being spread out over a city, if not across the globe, having a phone system that is portable, adaptable, and affordable is essential.

Juggling communication between your office-based administrative team, your on-site workers, and your designers, engineers, and architects is critical to ensure everyone has the latest information to avoid delays, mitigate risk, and prevent errors.

A hosted VoIP system gives your construction team a host of features to draw on to get the most out of your budget and time.


Guest satisfaction is a top priority for anyone in the hospitality industry. You want to take care of all your guests’ needs as quickly as possible so that they remember how attentive your staff is, thereby boosting repeat clients, generating word-of-mouth advertising, and getting those coveted positive online reviews.

Integrating a seamless Automated Assistant through a hosted VoIP will ensure all calls are directed to the correct extension and help when all your lines are tied up. You can also automate guest wake-up call requests, and with call-forwarding, guests can receive their calls, even when hotel staff is otherwise occupied.

Real Estate

Did you know Real Estate Agents were some of the first to adopt car-phones and satellite phones? Because you’re always on the go, you need exceptional mobility, adaptability, and a feature-rich phone system.

Like the other industries on this list, you can benefit from the low cost, simplicity of use, and exceptional elements, such as the Automated Attendant, for your business.

VoIP Enhances All Industries

Although incorporating a hosted VoIP may not have been on your radar until today, you can see how diverse businesses can take advantage of this versatile and innovative technology.

Give us a call today, and we would be happy to chat about what DB Networks Hosted PBX can offer your team.